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Browse repair topics and select one to prefill a quick text estimate.
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Answers to common repair questions. Call for vehicle-specific details.
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FAQ
Helpful answers.
Select a question to learn more.
How do I request an estimate?
Call (818) 599-9811 or email info@procraftcc.com to ask how to arrange an assessment. More: Services · Repair process.
Where are you located?
11869 Wicks St, Sun Valley, CA 91352. More: Services · Repair process.
Can I ask about insurance claims?
Yes. Ask about repair questions and confirm policy coverage with your insurer. More: Services · Repair process.
How long will repairs take?
Timing depends on damage, parts and approvals. More: Services · Repair process.
Do you offer paintless dent repair?
Call to confirm availability and whether your dent is suitable. More: Services · Repair process.
Can I ask about bumper or scratch repair?
Yes. Contact the shop to discuss damage and service availability. More: Services · Repair process.
Do you offer towing or rental cars?
Please call to confirm availability of these services or referrals. More: Services · Repair process.
How does the text estimate work?
Choose Get an Estimate, complete the quick form, then review and send the prepared text yourself. Send damage photos in the same conversation. See service topics.
What is the full repair process?
Learn about intake, assessment, approval, repair, and pickup on our repair process page.
Can insurance adjusters contact the shop?
Yes, for claim-related questions and coordination. See the insurance guide.
Can fleet managers inquire about repairs?
Yes. Please provide vehicle type, scheduling needs, and approval contacts. See partner information.
Can an attorney request documentation?
Authorized requests may be discussed with the shop. Availability depends on consent and applicable requirements. See contact information.
How can I find the shop?
See the address, telephone, and directions on our contact page.
Can I ask about paint color matching?
Ask about paint refinishing and vehicle-specific expectations on our auto paint page.
Do you work with major insurers?
We welcome questions involving many insurers, but specific network status and claim approval must be confirmed. Read our insurance page.
PROCRAFT GUIDE
Helpful resources
Insurance and claims
Learn what to ask your insurer and how to discuss documentation with the shop.
Learn more →